Terms & Conditions


The following Terms and Conditions of Trade are the basis of agreement between the Galeris Chez Noir internet boutique and the customer about purchasing our goods and services via the Galeries Chez Noir web site. If you disagree with these terms and conditions, you will not be able to make a purchase of our goods and services. Therefore please familarise yourself with them before makign a purchase.


General Terms and Conditions of Trade


1. General Provisions

Galeries Chez Noir operates a sales platform for fine art silkographies, tapestries, orthodox icons and a selection of jewellery under the URL www.chez-noir.com. As operator and owner of such platform, Galeries Chez Noir is also the contractual partner for any and all legal entities or natural persons wishing to purchase goods via the platform. The customer shall be obliged to review and accept these Terms and Conditions of Trade before finalising the purchase.


The customer shall be obliged to provide the full details required on the order form (name, address etc.) in accordance with the true facts. Compensation for any damages resulting from the falsity of such details shall be reimbursed by the customer.

Should any clause of the present General Terms and Conditions of Trade be or become invalid, this shall be without prejudice to the remaining provisions.


2. Conclusion of Contract

2. 1 Items

The fine art silkographies, tapestries, orthodox icons and a selection of jewellery listed by Galeries Chez Noir in the internet or in other media shall not constitute an offer of sale, but merely an invitation to the customer to submit its own purchase offer. Purchase offers may be submitted directly to the representative of Galeries Chez Noir or online using the order forms provided.


Galeries Chez Noir does not undertake to guarantee that all products offered on its website shall be available for delivery at all times. In the event that one or several products are not available, Galeries Chez Noir shall inform its customers as quickly as possible. If the customer has already paid for such goods, the relevant amount shall be reimbursed by Galeries Chez Noir without delay.


2.2 Gift Vouchers

Galeries Chez Noir Gift Vouchers are redeemable against any merchandise or specific stated service in www.chez-noir.com website and redeemed through the online purchase as well as submitted to the Gallery Assistant. Multiple Gift Vouchers may be redeemed in the same transaction up to the value of the goods purchased. Gift Vouchers cannot be exchanged for cash. For purchases where Gift Vouchers offered have greater value than the goods being purchased, no change will be offered. Gift Vouchers will expire on the date marked on the Gift Voucher. and are non-exchangeable and non-refundable, except in accordance with your legal rights.

Please treat the Gift Vouchers as cash in terms of security. Gift Vouchers cannot be replaced if lost or stolen. Gift Vouchers are void if duplicated, defaced or past their expiration. Galeries Chez Noir reserve the right to take appropriate action including cancellation of the voucher, if, at ther discretion, they deem that action necessary.


3. Right of Revocation

Galeries Chez Noir are entitled to revoke the sale of the goods and services as well as to limit the purchase access to the specific of goods and services at any point without prior notice.


Customers within the EU shall be entitled to revoke the purchase agreement with seven (7) working days of receipt of goods. Timely despatch of notice of revocation shall be adequate to ensure compliance with such time limit. Revocation shall be notified by e-mail to service@chez-noir.com.


If you are reporting damage or faults to your received item(s), this must be reported to us within 48 hours of you receiving the item(s), failure to do so will result being unable to accept any request for return. Our returns policy is in compliance with the 'Sale of Goods Act'.


Galeries Chez Noir shall reimburse the customer with the amount of the purchase price paid. The customer shall be obliged to return the goods. Postage costs are non - refundable. However, although we never knowingly misrepresent any item, if it has been described inaccurately by us in error, all postage costs will be reimbursed.


Returned goods shall not be accepted unless adequately franked and supported by the Galeries CHez Noir confirmation to accept return. The item must be returned to us in the same condition it was sent to you. Proof of postage must be obtained when the item is sent back. We do not refund on a purchase which has been lost on return to us.


The return of the following types of goods shall be generally excluded:

Goods tailored and produced solely for your specification;

Jewellery to fit piercings.


4. Guarantee

Chez Noir shall not accept any guarantee for minor variations in the goods and services supplied. In the case of fine art silkographies, tapestries, orthodox icons and a selection of jewellery, minor variations in the colouring compared with samples, as well as in the size and in the quality of the material or finish cannot be entirely avoided in the course of manufacturing and/or assembling processes. Such variations shall not constitute grounds for complaint.


Incorrect deliveries and obvious defects shall be notified by the customer within 48 hours of delivery of the goods.


5. Payment

All customers shall be required to pay by way of credit card or cash in advance for goods and services they are purchasing as well as to cover the cost of delivery, including the relevant taxes.


6. Data Protection

The customer has been informed in detail of the nature, extent, place and purpose of the collection, processing and use made by Galeries Chez Noir of the personal data required to deal with orders (see "Privacy Policy"). The customer hereby expressly consents to such collection, processing and use of its personal data.